Support

Talk to a human

Send your question to the right inbox. Include your workspace and app name, but never email passwords or private keys.

Chat with support

Product support

Account, store connection, publishing, agent connection and billing help.

support@applistingagent.com

Privacy

Privacy rights and data handling questions.

privacy@applistingagent.com

Legal

Questions about the terms of service.

legal@applistingagent.com

General enquiries

Partnerships, feedback, and everything else.

hello@applistingagent.com

We aim to respond to support enquiries within two business days. Report security vulnerabilities to security@appagentic.dev; urgent security reports are prioritised. App Listing Agent is operated by App Agentic Ltd.

What to include

  • The email address you sign in with, and your workspace name.
  • The app, and whether the problem is on the App Store, Google Play or both.
  • Which AI client you were using (ChatGPT, Claude, Codex, Cursor or the web dashboard) and what you asked it to do.
  • The exact error message, and roughly when it happened, with your time zone.

Never send us credentials

Don’t email or chat an App Store Connect .p8 private key, a Google Play service account JSON file, an agent API key or a password. Store credentials are only entered in the dashboard (Settings → Store Credentials) or through the secure link your agent gets, and they are encrypted before storage. If a key may have leaked, revoke it in App Store Connect or Google Cloud, then add a new one. See authentication.

Billing, cancellation and receipts

Paid plans are sold through Stripe Managed Payments, with Onelink by Stripe as the merchant of record. Onelink sends your receipts and handles payment support. You can cancel in Billing or through your Onelink order history. For plan or allowance questions, write to support. Prices and allowances are on the pricing page.

Answers you may not need to wait for